DNS outage at ISP today

Our ISP experienced a DNS infrastructure outage today, from approximately 12pm-2:15pm Central, which resulted in numerous issues for ourselves and our clients.  At this time, all DNS services should be restored and all systems should be accessible.

Customers whose domains use ns1/ns2.ev1servers.net (ns1/ns2.theplanet.com) for authoritative DNS were affected, since DNS queries to those domains were not resolvable.   Seeing as we eat our own dog food and use these DNS servers for our own domains, our website and our support contacts were also offline.

We apologize for today’s outage, and we know certainly know how it impacts your businesses to be offline.   Please let us know if you are still experiencing any issues and we’ll be happy to help.

Posted 2 years ago (9/17/2009 @ 3:56pm)